This service is designed to run alongside our current delivery service as an option for UK checkout.
Orders placed before 2pm Monday-Friday will be despatched with a delivery aim of 1-2 Working Days*
Please find below a quick FAQ to find out what the new service means to you;
How do I choose UK Express?
When you come to checkout, UK Express will be an automatic option
How are orders sent with UK Express?
Orders are despatched via the courier Interlink/DPD on a next day service, Parcels will be delivered between 9.00am and 5.30pm (if your customer provides a mobile number they will get a text from the courier with a delivery time slot on the day of the delivery). The tracking number becomes active after the parcel is scanned into the depot (around 6.30pm-7.00pm). If your customer tracks it on the morning of delivery it will give an estimated delivery time.
Are there any items I cannot order with UK Express?
Our Art Stone Statues have to be sent via Pallet Freight and are sent with standard delivery times
Does this mean I can offer a next day service on my Website/Auction?
Delivery times offered are 1-2 working days on orders placed before 2pm
Is the delivery price the same for all items?
This is a flat rate courier charge and is valid for all orders, weight and size does not affect the price
**The following postcodes fall into the Scottish Highlands and Isles.
HS, IM, IV1 - IV56, KA27 & KA28, KW, PA20 - PA49, PA60 - PA78, PA80 - PA88, PH17 - PH44, PH49 & PH50,PO30 - PO41, TR(21-25), ZE
*A working day is defined as Monday-Friday 9pm-5pm